Reference

What Our Legal Terms Cover

Every rule that governs your techlan account sits on this page: who can register, how wallet transfers are treated, and what we keep on file about you.

Eligibility and region rulesWallet terms for bKash, Nagad, RocketHow your data is keptWhere to send a request
techlan What Our Legal Terms Cover
REACHING THE TEAM

How To Raise A Legal Query

If a term on this page does not match what you see in your account, write to us before you act on it. Send the message from the mobile number registered on your profile, and include your wallet name — bKash, Nagad or Rocket — plus the transaction ID if money is involved. That lets the team pull your record without asking you twice. Requests about your data, a closed profile, or a disputed round all take the same route, and the reply comes back in the channel you used.

Email Desk Write from the address registered on your account so we can verify the record. Attach the wallet receipt if money is involved, and keep the subject line short — one issue per message.
Live Chat The chat window sits inside your logged-in account, so the agent already sees your profile. Ask about eligibility, a term that reads unclear, or a round you want checked through.
Wallet Support For bKash, Nagad, Rocket and Upay transfers, keep the confirmation SMS. If a deposit does not appear on your balance, send the transaction ID from that message rather than a screenshot of the app.
DATA AND SECURITY

How techlan Handles Your Account Data

Your profile holds what a cashier needs and little else: the mobile number you verify, your wallet name, and the history of transfers and rounds on the account. Login runs on a one-time code sent to that number, so a password alone will not open the lobby. Cookies keep the session alive and remember the view you last used; clearing them signs you out. When you ask us to correct or remove details, we confirm identity first, then update the record — some transaction history stays where local record-keeping rules require it.

One-Time Code Login

Every session starts with a code sent to your registered mobile number. If that number changes, tell us before you lose access to the wallet behind it, because we verify the new one first.

Cookie Controls

Session cookies keep you signed in and remember the view you last used. You can clear them from your browser at any time; the trade-off is that you sign in again on the next visit.

Record Retention

Transfer records and round history stay on file for the period local rules require, even after an account is closed. That is why we ask you to keep wallet receipts until a query is settled.

Change Requests

Ask for a correction to your name, number or wallet details from the registered address. We confirm identity with a code, apply the change, and confirm it back to you in writing.

Legal Questions We Get Asked

Most messages we get about this page come down to three things: who is allowed to register, what we keep on file, and how to change or close something. The answers below cover those directly, without the legal padding. If yours is not among them, use the support routes above and quote the section heading you were reading, so the team knows exactly where to look.

You need to be old enough to enter a binding agreement where you live, and you must be in an eligible region when you register. Whether you qualify depends on your local law, so check that first.

We pay out to the bKash, Nagad, Rocket or Upay number registered on your profile, and that number has to belong to you. A borrowed wallet cannot be verified, so a payout to one gets held.

We hold the mobile number you verify, your wallet name, and your transfer and round history. That record runs the account, settles queries and meets local record-keeping rules. Ask for a copy whenever you want one.

No. One account per person is the rule, and duplicate sign-ups get closed when the name or wallet matches. If you have forgotten your login, contact support rather than opening a second profile.

Send the request from your registered number, and we confirm it with a one-time code. The profile closes and contact stops. Transfer records stay for the period local rules require, and we tell you exactly what remains.

Each title — Slot Starfire, Baccarat Viproom, or a cricket market in our sportsbook — runs on the provider's rules, and the in-game panel is the version that counts. Our terms cover your account and payments, not round outcomes.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.