The Data Behind Every Wallet Transfer
When you fund your account, the payment rail you pick decides what we receive. Send through bKash and we get a transaction reference, the sending number and the amount. Nagad and Rocket work the same way. Upay and bank transfer add a bank or reference on
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top. We store those records because we need to match your money to your account, answer a dispute, and keep our books straight. We do not store your wallet PIN, your full card number or your bKash, Nagad or Rocket password, and no member of our
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team will ever ask for them in chat. Everything else follows the same rule: we keep what the account needs and nothing more. Your name, mobile number, date of birth and device type sit in your profile. Game rounds sit in your history so you can
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check a settlement yourself. Support messages stay on file while the issue is open. How long we keep a record depends on what your local law requires of us, so retention windows differ by region and by payment type. Where the law allows, you can ask
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us to correct a wrong detail, or close the account and remove what we are not required to hold. Eligibility to hold an account at all depends on your local law and eligible regions
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.